Refund & Payment Policy

IMPORTANT DISCLAIMER:
KollegeApply (Indo Internet Private Limited) is an independent marketing and counseling partner. We are NOT an admission authority, NOT a fee-collecting agency, and NOT the official admission portal of any college/university.

1. Zero Payment Collection Policy

KollegeApply does NOT collect any payment from students, parents, or users under any circumstance. We strictly do not ask for:

Application or registration fees
Form-filling charges
Admission-related payments
Processing or service charges
Any kind of monetary deposit

All payments—if applicable—are made only on the official website of the respective college/university.

2. No Refund Applicable

Since KollegeApply does not collect or process any payments, we do not offer refunds.

No refund requests can be initiated with KollegeApply.
No grievance related to payment can be handled by KollegeApply.

Any refund-related concern must be addressed directly with the respective institution.

3. Our Role & Limitations

KollegeApply functions purely as an information, guidance, and marketing partner. We:

Provide verified details about colleges and courses
Connect users with official admissions teams
Assist with basic counseling

We do NOT decide admissions and do NOT guarantee admission to any institution.

4. Payments Made to Colleges/Universities

Any payment made on an official college portal is strictly between:

You (the applicant) and
The respective college/university

KollegeApply is not involved in or responsible for:

Payment disputes
Refund processing
Transaction failures
Chargebacks

5. No Authorized Fee Collectors

KollegeApply does not authorize any employee, counselor, agent, or third party to collect money on our behalf.

If anyone asks for payment in the name of KollegeApply:

Do not pay.
Report immediately to contact@kollegeapply.com

6. Transparency & Compliance

We follow strict transparency guidelines and comply with applicable advertising standards, including Google Ads policies. This includes:

Clear disclosure of our non-financial role
No misleading claims
No imitation of official college websites
No fee collection or financial handling

By using our platform, you acknowledge that all payments are made directly to colleges/universities and never to KollegeApply.

7. Support & Contact

For queries regarding this policy, contact:

KollegeApply – Support Team
Email: contact@kollegeapply.com
Phone: +91 95997 49001

Updated on: November 2025